All orders will be shipped within 3 days of receipt of payment. If, for any reason this is not possible, we will inform you of any potential delays. It is important that the address supplied by you to us is accurate. It is your responsibility to make arrangements to receive the goods and to collect them from the local sorting office should you not be able to take delivery in person. If you fail to collect the packet it will be returned to us and there may be additional charges to re-send it to you.
There are a range of postage options.
If you are a member of our VIP group, you will receive free standard shipping on your orders always, wherever you live in the world. If you are not a VIP, the following charges apply:
Within the UK
- £4 flat fee for all UK orders under £100 in value (standard post)
- £8 fee for all UK orders over £100 in value (insured up to a value of £500, tracked and signed for)
- £12 flat fee
- A courier service is also available upon request. The fee will be calculated based on value and weight of the order. Please choose the ‘courier’ option when placing your order and contact us directly to discuss the fee to be paid. Once the fee has been confirmed, we will invoice you separately to your order for this service. Items will be dispatched as soon as the fee has been paid. This service is recommended for international orders over £100 in value or if your normal postal service has been disrupted because of the Covid pandemic.
Shipping times to each country vary and will further depend on the postal service you choose. If you wish to receive your item more swiftly, choosing a courier service is advised. If you have an urgent delivery deadline please also contact firstname.lastname@example.org to check for the availability of the product before purchasing.
Liri jewellery is not responsible for any import duties that you may be required to pay in your country.
Liri jewellery bought from stockists is covered by the returns policy of the stockist.
If, for any reason, you are not delighted by your Liri jewellery bought online from www.yourliri.com, you are welcome to send it back within 14 days of purchase, unworn and in its original packaging for a full refund (minus postage costs). For hygiene reasons, we cannot accept the return of earrings. We also do not accept the return of custom jewellery designs.
Please return to:
2 Bryn Hafod,
Liri is not able to accept returns outside of this period unless there is a manufacturing fault in the jewellery. Please visit our terms and conditions for returns here.